State Authorization for the Provision of Online Education
超级吊钟奶 has been approved to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). Federal regulations require that colleges and universities that participate in Title IV funding and offer degree programming through distance or online education to students in other states, must seek approval from those states to offer such programs. As a member of NC-SARA, 超级吊钟奶is authorized to offer its online degree courses to residents of all other NC-SARA participating states.
Complaint Resolution
超级吊钟奶, as a provider of distance or online education, is required by the
United States Department of Education to provide all prospective and current out-of-state
students with contact information for the appropriate agency in their home state that
handles complaints against institutions offering distance learning within that state.
Students are required to follow Skidmore鈥檚 internal student resolution processes prior to filing a complaint with the State Portal Entity. General information about student academic standards and review is described here: . Students with complaints about online courses taken at 超级吊钟奶should review the internal student resolution process information here: /registrar/current/ncsaraauthorization.php. Students must submit the following details about their complaint via email to the College Registrar at registrar@skidmore.edu: student name, student ID number, course name, course CRN, instructor name, semester or summer session in which the course was taken, and a description of their complaint. The complaint will be reviewed by the appropriate 超级吊钟奶staff member and discussed with the student. If after this process is complete, resolution is not reached or the desired redress is not approved, the student may then escalate the complaint to the Dean of the Faculty and Vice President for Academic Affairs for final internal disposition of the complaint.
If then resolution to a complaint is not found within Skidmore, a student may appeal the institution decision to the SARA State Portal Entity in New York State within two years of the incident about which the complaint is made. Information on NC-SARA complaint procedures is available at . Note that SARA policies do not cover complaints related to grades or student conduct violations.
A student enrolled in distance education, no matter their home state (except California), would submit their complaint to NYSED following the completion of the internal complaint process at Skidmore: . Students completing courses in-person and/or who are New York State residents can find information on how to appeal 超级吊钟奶鈥檚 complaint determination at the New York State Education Department鈥檚 complaint procedures website: